Newcastle Property Management Experts 
Carnelian Property Management

We have been delighting Newcastle and Lake Macquarie property investors since 2011.
Rare among Newcastle real estate agents, every landlord we work with has direct contact with our agency owners, not via a receptionist or revolving door of property management staff.

The Most Accessible Team in Newcastle

All investors we work with have direct contact with our agency owners. Don't get slowed down waiting for return calls or messages conveyed via a receptionist. 

Multiple Award Finalists

We were awarded 2018 Real Estate Finalists in the Hunter Local Business Awards; and Customer Service Excellence Finalists in the Lake Macquarie Business Excellence Awards.

No Property Manager
Staff Turnover!

We are proud to be able to claim no staff turnover in our company's history. Our investors continue to work with the same committed team they first met with. 

You Have Direct Contact With Our Agency Owners

When you want to talk with your property manager, don't get slowed down waiting for return calls or messages conveyed via a receptionist. All property investors we work with have direct contact with our agency owners. 

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Multiple Award Finalists

We were awarded 2018 Real Estate Finalists in the Hunter Local Business Awards and Customer Service Excellence Finalists in the Lake Macquarie Business Excellence Awards.

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No Property Management Staff Turnover!

We are proud to be able to claim no staff turnover in our company's history. Our investors work with the same committed team they met when we were first engaged to manage their property. 

Nervous you haven't heard of us?

What we do for our landlords

Call, SMS or email now

Research Shows Why Many Real Estate Agents Provide Poor Property Management

Based on a nationwide survey of 1,034 property management professionals conducted by Rockend and Elite Agent:
- 54% of property managers have less than two years’ experience.
- Only 1 in 4 property managers feels positively about their career.
- 63% of property managers do not enjoy their career, yet they choose not to leave. 
- 43% of those working in the industry believe their next role will be outside property management. 
- Out of 6 options, retaining staff was ranked the lowest priority by agency principals.

If you are seeking a refreshingly transparent, committed and personal approach from your
property manager in Newcastle, please contact us for a conversation. 

Read the research findings

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Get To Know Us

Learn more about our Newcastle property management team and background.

Meet The Team

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WORDS FROM HAPPY PROPERTY INVESTORS

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Natalie impressed us with her punctuality, insight into our needs and attention to detail.  Throughout the process of:  discussing what we wanted from a property manager; the type of respectful yet assertive approach to tenants and the selection and settling in of our tenants, Natalie was remarkable.  Efficient, reliable, thorough and a great communicator

​Ric and Therese, Landlords

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​From the moment we met Natalie & Paul we knew we were in safe hands. They have expertly guided us through the Landlord process & made it all very friendly & easy. We are delighted to be working with a small family run independent business & we get to deal with the same person who we first enquired through. The photos, video & descriptions of our apartment were first class & Natalie was able to find us a great tenant within 10 days of being on the market. Highly recommended

Tania, Landlord

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I have nothing but great things to say about Natalie and Paul! They have been extremely responsive, professional and caring throughout the entire process; taking extra time to ensure that my fiancé and I felt comfortable and understood everything we needed too, as this was our first time renting out a property. Nothing is ever a problem, they are easily contactable and just generally great to deal with!​

Brea, Landlord

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Thank you so much for looking after our property and the service you provided us with. You are a credit to your industry. How refreshing to know that people like yourselves actually exist. Please keep your great work up, you have helped us regain some trust in the human race​

Paul and Christine, Landlords

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I would happily recommend Natalie at Carnelian Property Management, I always prefer to support a family run business local to the area over the big agents and the service I receive is exceptional and very informative. Natalie is extremely professional and is in constant communication with myself to tell me what's happening at all times, it takes the stress away knowing our property is in great hands.

​Michelle, Landlord

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