7 GREAT REASONS TO WORK WITH US

When considering all the options for investment property management in Newcastle and Lake Macquarie, it can seem like every agency is offering much the same thing. So, here are just 7 great reasons to work with us!

1. Direct contact with the agency owners

You will have a dedicated Property Manager as well as direct contact with the owners of the agency. This ensures any questions or concerns you have are dealt with quickly and appropriately.

We are always accountable for the experience you receive.

2. Property management only

We provide residential property management services only. We are experts in this field and do not have the distractions of a sales department or commercial property leasing.

We are focused solely on the management of your investment.

3. We use technology to improve experiences, not impair them

Property management is all about relationships and respect, with people at the heart of it all. Even using the latest tech, our property management processes remain human and personal, not automated and transactional.

We like to see smiles more than screens!

4. A happy and supported team

We enjoy a great working environment which ensures our team are strong, supported and committed. This minimises staff change and disruption for you throughout the management of your property.

Less change, less disruption, more stability for you as an investor.

5. We regularly publish local and industry-wide commentary

As an agency we are dedicated to providing ongoing education and insights to our current and future investors. Our thoughts have been published in the Australian Financial Review, Elite Agent Magazine and closer to home the Newcastle Herald.

We like to contribute, not just participate.

6. 93% of properties are retained under management annually

Property management is an industry known for its churn of both clients and staff. On average, an agency will lose 17.3% of the properties it manages in a single year, often due to poor service (* Source: Real Estate Dynamics, Oct 2020). Our attrition rate is just 7% and much of this is due to investment property sales.

You will find the level of service you receive a refreshing change.

7. Experienced in world class customer service

In past lives before starting the agency, we worked with clients including Mercedes Benz, the Seven Network and Toyota Australia. We are experienced in maintaining exceptional customer service as well as managing business and investment growth.

We will provide you the great service you expect.

How We Work With You