ABOUT CARNELIAN PROPERTY MANAGEMENT NEWCASTLE


​From the moment we met Natalie & Paul we knew we were in safe hands. They have expertly guided us through the Landlord process & made it all very friendly & easy. We are delighted to be working with a small family run independent business & we get to deal with the same person who we first enquired through.
- T. Chesworth
We are a family-owned and run Newcastle business. We grew up here, bought property here, and started our company here - growing consistently and successfully since 2011. 

As a team of four lead by a husband and wife duo with significant business experience inside and outside of real estate, we are often told we are a breath of fresh air from the impersonal, "real estate machine" service provided by many real estate agencies. ​

All investors enjoy direct contact with the owners of the business (both licensed real estate agents) - not a revolving door of property management staff, a call centre, or an online-only entity.

​I have nothing but great things to say about Natalie and Paul! They have been extremely responsive, professional and caring throughout the entire process; taking extra time to ensure that my fiancé and I felt comfortable and understood everything we needed to, as this was our first time renting out a property. Nothing is ever a problem, they are easily contactable and just generally great to deal with!
- B. Hayden

Natalie Doolan
​Director and ​Licensed Real Estate Agent


​I would happily recommend Natalie at Carnelian property management, I always prefer to support a family run business local to the area over the big agents and the service I receive is exceptional and very informative .
- M. Neill
In 2011, Natalie co-founded Carnelian Projects Pty Ltd, providing property management services in addition to new house and land package sales.

After more than 5 years, increased demand and renewed focus resulted in  the creation of an independently operated business, Carnelian Property Management Pty Ltd. 

Immersed in real estate from a young age, the business Natalie has built continues to succeed based on her dedication to and strong relationships with investors. 

As Director and owner of the business, Natalie holds a Real Estate Agent Licence which arms her with a significantly higher level of training and accountability than many property managers employed within the industry. 

During rare downtime from the business, Natalie loves nothing more than a glass of Marlborough Sauvignon Blanc and a breeze off the lake. 

Paul Doolan
​Marketing and Growth Manager
​​Licensed Real Estate Agent


​Highly recommended. Natalie and Paul are definitely on the ball when it comes to property management. As landlords we couldn't be happier with their service. They marketed our flat really well and found great tenants after only one open day.
- B. Kendall
Prior to obtaining a Real Estate Agent Licence, Paul completed an Honours Degree in Marketing and Enterprise, writing a thesis on internet advertising 7 years before the first iPhone.

Having worked with the likes of Toyota Australia, the Seven Network, Whirlpool Corporation, Mercedes Benz and closer to home the University of Newcastle, Paul has significant experience managing business and investment growth while maintaining exceptional customer service processes. 

Within Carnelian, Paul shapes the marketing of our investors' rental properties, monitors the performance of rental return against the market, and continually refines our internal business systems and processes. He also frequently publishes articles as education and commentary on the Newcastle property management industry.

Outside Carnelian, you'll most often find Paul hiking, writing music, or working an espresso machine.

Carnelian Property Management are a breath of fresh air. I cannot say enough praise... I can’t compare to any other property management I have experienced and dealt with. Carnelian strive to satisfy their tenants and go the extra mile in every way.
- A. Everlark

Emily Eaton Smith
​Property Manager

​Emily has been a valuable member of the team since 2018, offering an exceptional customer service manner combined with a genuine interest in property management.

Prior to obtaining her Certificate of Registration and working in real estate, Emily spent 5 years within a busy retail environment, honing an ability to work under pressure and manage customer expectations of all kinds. 

Her communication skill and level of empathy provide a perfect fit for the challenging role of property manager, and Emily enjoys the ability to regularly help both tenants and investors alike.

When not in the office, Emily explores her talent for flower photography and spending time with family. 

Mikhaela Oldham
Property Officer

Mikhaela brings to the Carnelian team a confident and engaging communication style along with an eagerness to help her clients.  

Having attained her Certificate of Registration, Mikhaela has significant experience in real estate administration and plays a lead role in tenant liaison, maintenance management, and all aspects of property inspections. 

Prior to real estate, Mikhaela developed a maturity, exemplary communication skill, and dependability while working in childcare for several years. 

During her free time Mikhaela enjoys being in the outdoors, camping, walking and sampling the offerings of various cafes.

Fantastic service from Carnelian. They don’t miss a beat, and as I currently live in Singapore it’s important to have reliable management. Highly recommended for managing your properties.
- M. Shaw
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