ABOUT CARNELIAN PROPERTY MANAGEMENT NEWCASTLE


​From the moment we met Natalie & Paul we knew we were in safe hands. They have expertly guided us through the Landlord process & made it all very friendly & easy. We are delighted to be working with a small family run independent business & we get to deal with the same person who we first enquired through.
- T. Chesworth
We are a family-owned and run Newcastle business. We grew up here, bought property here, and started our company here - growing consistently and successfully since 2011. 

As an engaged and experienced team lead by a husband and wife duo with significant business experience inside and outside of real estate, we are often told we are a breath of fresh air from the impersonal, "real estate machine" service provided by many real estate agencies. ​

All investors enjoy direct contact with the owners of the business (both licensed real estate agents) - not a revolving door of property management staff, a call centre, or an online-only entity.

​I have nothing but great things to say about Natalie and Paul! They have been extremely responsive, professional and caring throughout the entire process; taking extra time to ensure that my fiancé and I felt comfortable and understood everything we needed to, as this was our first time renting out a property. Nothing is ever a problem, they are easily contactable and just generally great to deal with!
- B. Hayden

Natalie Doolan
​Director
​​Licensed Real Estate Agent


​I would happily recommend Natalie at Carnelian property management, I always prefer to support a family run business local to the area over the big agents and the service I receive is exceptional and very informative .
- M. Neill
In 2011, Natalie co-founded Carnelian Projects Pty Ltd, providing property management services in addition to new house and land package sales.

After more than 5 years, increased demand and renewed focus resulted in  the creation of an independently operated business, Carnelian Property Management Pty Ltd. 

Immersed in real estate from a young age, the business Natalie has built continues to succeed based on her dedication to and strong relationships with investors. 

As Director and owner of the business, Natalie holds a Real Estate Agent Licence and continues ongoing training across many aspects of professional development. 

During rare downtime from the business, Natalie loves nothing more than a glass of Marlborough Sauvignon Blanc and a breeze off the lake. 

Paul Doolan
​Marketing and Growth Manager
​​Licensed Real Estate Agent


​Highly recommended. Natalie and Paul are definitely on the ball when it comes to property management. As landlords we couldn't be happier with their service. They marketed our flat really well and found great tenants after only one open day.
- B. Kendall
Prior to obtaining a Real Estate Agent Licence, Paul completed an Honours Degree in Marketing and Enterprise, writing a thesis on internet advertising 7 years before the first iPhone.

Having worked with the likes of Toyota Australia, the Seven Network, Whirlpool Corporation, Mercedes Benz and closer to home the University of Newcastle, Paul has significant experience managing business and investment growth while maintaining exceptional customer service processes. 

Within Carnelian, Paul shapes the marketing of our investors' rental properties, monitors the performance of rental return against the market, and continually refines our internal business systems and processes. He also frequently publishes articles as education and commentary on the Newcastle property management industry.

Outside Carnelian, you'll most often find Paul hiking, writing music, or working an espresso machine.

Libby Hennessy
Property Manager
Licensed Real Estate Agent


The whole Carnelian team are responsive, personable, and professional.  Our property is managed with care and attention to detail, and our tenants are happy.  We feel no need to look anywhere else having found property managers who are the best we have experienced.
- S. Dowling
With more than 20 years experience in senior property management roles across Newcastle, the Hunter, and Mid-North Coast, Libby is an oustanding member of the Carnelian Property Management team. 

Libby's wealth of knowledge and calm approach to the many challenges of property management ensure client service and duty of care to those we work with are never compromised. 

For Libby, the boutique environment of our agency has provided a perfect match for her desire to build strong rapport and genuine personal connection with investors and tenants alike. 

​The team at Carnelian Property Management are exceptional at what they do and are always willing to assist. As an investor I find them to be a trusted partner in managing our property. When comparing my experience with other well known franchise real estate agencies, they out-perform on service and price.
- M. Pearce

Katherine Mills
Administration Assistant

With a diverse background in design and fashion, a Masters degree in teaching, and a wealth of experience from her time living overseas, Katherine is now thriving as an integral member of the Carnelian team. 

Katherine brings to the team excellent prioritisation skills (essential in this industry!), experience working with a broad range of personalities, and an ability to manage sensitive matters and situations responsibly and with discretion.

Currently studying her Certificate of Registration, Katherine is excited to have hit the ground running and to be hands on in growing her career in property management, providing excellent and thorough service and communication to our investors, tenants, trades, and our team. 

When not in work mode Katherine loves painting, drawing, sewing and snorkeling.

​Best move we made in engaging Carnelian to manage our home whilst we reside interstate.  Cannot fault them; their service is impeccable and nothing is a drama. They see to issues promptly, regularly liaise with us and ensure the property is being looked after.
- C. Pearson

Kaitlin Schuck
Receptionist and Admin Support

Following many years experience in hospitality, Kaitlin truly enjoys working with people and providing the best possible customer service. Her enthusiasm and confidence is coupled with an empathetic and genuinely caring nature, which is of course a fantastic fit in the world of property management.

While studying her Certificate of Registration, Kaitlin is also currently planning her own house renovation, capitalising on her keen eye for interior design and fashion.
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Away from the office Kaitlin pursues her passion for fitness and loves sharing time with family and friends.
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