We provide expert property management in Newcastle and Lake Macquarie. Based in Charlestown NSW, we have been delighting property investors with our personal, professional service since 2011. If you find this article helpful or enjoyable, please subscribe or share it with someone else who may benefit.
As many of our long term investors and tenants would be aware, we made the decision to change property management software platforms in mid-2020. The change was made primarily to improve the "back of office" operations in our business, along with some improvements for our investors and tenants also. While the new system was bedded in and our documented systems and processes were refined, we were holding off turning on one major feature - access to owner and tenant portals. Recently, this feature has been enabled, and now all owners and tenants have access to log in securely any time to view information about their property (as relevant to them) including:
Importantly, this update is for the convenience of our investors and tenants, being able to "self-serve" to find commonly needed information at a time most convenient to them. We are committed to continuing to provide a personal, approachable service and are still available at the end of the line as always whenever help is needed!
We provide expert property management in Newcastle and Lake Macquarie. Based in Charlestown NSW, we have been delighting property investors with our personal, professional service since 2011. If you found this article helpful or enjoyable, please subscribe or share it with someone else who may benefit.
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Carnelian Property Management Newcastle NSWWe are a family-owned and run Charlestown real estate agent offering expert property management across Newcastle and Lake Macquarie. Want More?Build your property management knowledge - get regular tips and advice for landlords and tenants straight to your inbox.
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