Secure Investor and Tenant Portals Now Enabled

As many of our long term investors and tenants would be aware, we made the decision to change property management software platforms in mid-2020. The change was made primarily to improve the "back of office" operations in our business, along with some improvements for our investors and tenants also. 

While the new system was bedded in and our documented systems and processes were refined, we were holding off turning on one major feature - access to owner and tenant portals. 

Recently, this feature has been enabled, and now all owners and tenants have access to log in securely any time to view information about their property (as relevant to them) including:

• Lease start and end dates
• Weekly rent amount and rent paid-to date
• Details of any maintenance work in progress or completed
• Upcoming dates such as routine inspections and lease expiries
• Completed routine inspection reports
• Summary of money in, money out and any bills outstanding 
• Monthly financial statements

Importantly, this update is for the convenience of our investors and tenants, being able to "self-serve" to find commonly needed information at a time most convenient to them.

We are committed to continuing to provide a personal, approachable service and are still available at the end of the line as always whenever help is needed!